In the dynamic and competitive world of Amazon, setting up and managing a successful store often comes with challenges and complex issues. Sometimes, sellers encounter unexpected difficulties or problems with the platform.
We specialize in solving problems with Amazon, thanks to our deep knowledge and experience, and we provide professional assistance and close guidance in resolving a wide range of issues — from account suspensions to regulatory and technical matters.
Our service is tailored to the unique needs of each client, ensuring that your business continues to run smoothly and thrive on the world’s leading online marketplace.
Problems and Challenges on Amazon – We’re Here to Solve Them
Our ServicesWith our many years of experience, we have the knowledge and ability to help resolve a wide range of challenges with Amazon, ensuring your business continues to succeed on the platform.
Account Suspensions
Sellers may sometimes face account suspension or restriction. Possible reasons include policy violations, customer complaints, suspicious activity, and more.
Our team helps investigate the cause of the suspension, builds a tailored strategy to resolve the issue, and manages the appeal process with Amazon to reinstate the account to full activity.
Tax/VAT Issues
Complying with Amazon’s tax requirements is a major factor for continued activity on the platform.
We provide support in resolving VAT/tax-related issues, refunds, reporting, and other regulatory matters related to taxation.
Brand Registry Issues
Registering your brand with Amazon Brand Registry is an important step for brand owners.
We assist in cases of technical or bureaucratic difficulties in the registration process, proving brand ownership, and managing the special tools available after registration.
Technical Issues
Our team handles a variety of technical issues on Amazon, such as updating product titles/images, connecting variations/models, making changes to product detail pages, and more.
We are experienced in the right procedures for working with Amazon to ensure quick and effective resolution.
Account Health
We support sellers dealing with a drop in their Amazon “Account Health” rating.
We identify the causes and take action to improve relevant metrics such as sales performance, cancellation rates, customer ratings, and more.
Amazon Policies
Amazon’s platform includes complex policies and numerous rules that sellers must follow.
Our team provides interpretation and guidance on understanding these policies and offers assistance in cases of violations or activities that might conflict with them.
Customer Issues
We also address issues related to customer complaints, maintaining high ratings, and handling situations where customers are dissatisfied.
Interface Problems
Beyond product-specific technical issues, we also handle problems with the general seller account interface on Amazon.
Logistics/Distribution Issues
Sometimes issues arise in logistics processes such as delayed shipments or problems in warehouses.
We provide guidance and support in resolving these.
Advertising and Sales Challenges
If there are difficulties running ad campaigns or leveraging sales opportunities on Amazon, we provide consulting and assistance in these areas as well.
The PrimeBoost Advantage Resolving issues independently can be complex and time-consuming. We save you valuable time and financial resources.
Why Partner With Us? Backed by extensive industry experience, we take pride in our long-standing clients who trust our services. We continue to provide them with tailored solutions and professional service, aligned with the highest market standards.
We treat every client as if they were our only one. We personally adapt our services to your unique requirements. As a boutique agency, we focus on quality, personal attention, and dedicated solutions matched to each client.
With over seven years of practical experience working with Amazon, we know the platform inside out. We understand the challenges and the shifting opportunities it presents. This expertise allows us to provide professional consulting and solutions tailored to your specific needs.
We take pride in the results we deliver to our clients. With our assistance, many have successfully scaled their sales and optimized their performance on the Amazon marketplace.
Our team of experts is dedicated to staying up-to-date with every variable and innovation in the Amazon ecosystem. This allows us to offer you the latest solutions and ensure your business evolves alongside technological advancements.
For us, Amazon isn't just a single platform. We manage stores across diverse regions, including the USA, UK, Europe, the UAE, Canada, and more. This enables us to provide comprehensive, advanced services tailored to the local needs of every market.
